89fb's commitment to responsible gaming
89fb believes gaming should be enjoyable and controlled. Our protection tools and guidelines are here to keep you safe at all times.
Why responsible gaming matters
Online gaming and betting can be an entertaining experience, but it stays enjoyable only when carried out in a conscious and controlled environment. 89fb always puts the physical, mental, and financial well-being of its users first.
We believe gaming should be accessible and safe — a limited source of fun, not a way to chase money. That is why 89fb has built a comprehensive responsible gaming framework that gives every user the ability to manage their own gaming habits.
89fb is for users aged 21 and above only. We strictly ensure that minors cannot use our platform. No account is fully activated without age verification.
If you or someone you know is facing a gaming-related problem, please contact our support team immediately. Our 24/7 live chat and email support ([email protected]) is always ready to help.
Stay in control
89fb provides these tools to give you full control over your gaming experience.
Deposit limit
Set how much money you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but lowering it happens right away.
Financial protectionSelf-exclusion
If you want to take a break from gaming for a period, use the self-exclusion tool. Your account can be fully suspended for a chosen duration. During this time you will not be able to log in or place any bets.
Lasting protectionTime-out feature
Use the time-out feature for a short-term break — keep yourself away from your account for anywhere from 24 hours to a few weeks. Account access is completely blocked during this period.
Temporary breakSession time limit
Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and give you the option to end the session. This helps prevent you from spending too much time gaming.
Time managementSpending tracker
View your account history — monitor deposits, withdrawals, and betting activity at any time. Transparent records help you make informed decisions.
Transparency24/7 support
89fb's support team is always by your side for any issue. Get an instant response via live chat or email us at [email protected]. Service is available in both Bengali and English.
Round-the-clock supportRecognise the signs of problem gaming
When gaming crosses the line from entertainment to addiction, certain warning signs appear. Assess yourself regularly against the points below.
You are spending beyond your set budget or placing more bets to try to recover money you have lost.
You are spending too much time gaming while neglecting family, friends, work, or studies.
You feel unusually angry, frustrated, or anxious when you lose, or uncomfortable when you are not gaming.
You are borrowing money from others for gaming, or spending on gaming instead of essential expenses.
If any of the above signs appear, please contact 89fb's support team immediately. Our specialists will help you take the right steps. Reach out via live chat or email — whichever you prefer, we are always ready.
How to activate self-exclusion
Self-exclusion is a straightforward process. Follow the steps below.
Access your account on 89fb and go to the Account Settings section.
In the settings menu, select the Responsible Gaming option.
Choose a short-term or long-term break depending on what you need.
Once you confirm the decision, it takes effect immediately and your account will remain suspended for the chosen period.
For help with any step of the self-exclusion process, contact us directly via live chat or at [email protected].
Manage your budget
Setting a deposit limit is a simple but effective way to keep your gaming budget under control.
Types of deposit limit
- Daily limit — set a maximum deposit amount for each day.
- Weekly limit — decide how much you can deposit in total over seven days.
- Monthly limit — stick to a fixed budget each month.
- Instant application — a decision to lower a limit takes effect immediately.
Time-out options
- Take a short break for 24 hours.
- Set a break of one week or longer.
- No transactions or betting will be possible during the break.
89fb's responsible gaming policy
To ensure responsible gaming on our platform, we follow several policies that protect every user.
Age must be verified to open an account on 89fb. Users under 21 cannot game on our platform under any circumstances. We ask parents to ensure their children do not use this platform.
Our platform uses SSL encryption. Your financial information is fully secure. All deposit and withdrawal transactions are processed through protected channels.
89fb works with established game providers to ensure fair gaming. The outcome of every game is determined by a fully impartial algorithm.
When you contact us about a gaming problem, your identity and conversation are kept completely confidential. Our support team is empathetic, not judgmental.
Tips for playing responsibly
Follow these tips to keep gaming enjoyable.
- Play for entertainment only — do not treat gaming as a way to earn money.
- Only bet money you can afford to lose.
- Set a clear budget before you start gaming and stick to it.
- Avoid the urge to place more bets to try to win back money you have lost.
- Take regular breaks — stepping away completely for a while after each session is healthy.
- Stay away from gaming when you are stressed or feeling down — making decisions in that state is difficult.
- Talk openly with family and friends about your gaming habits.
- Activate the account deposit limit or time-out feature whenever you need to.
Responsible gaming Q&A
Answers to the most common questions about responsible gaming.
Play responsibly, enjoy the experience
Start your gaming journey at 89fb with the right limits and awareness. Our support is always available for any questions.