89fb's Privacy Policy

Information Collection

We collect the following types of information to help us deliver our services properly:

• Identity Information: Your full name, date of birth, and photo ID (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Payment method details (bKash, Nagad, Rocket, or bank transfer) — we do not store full account numbers.
• Usage Information: Login history, gaming activity, transaction history, and time spent on the platform.
• Technical Information: IP address, device type, browser version, and cookie data.
• Location Information: General geographic location (at the country and region level).

We only collect information that is necessary to operate our services, ensure security, and meet legal obligations. We avoid collecting unnecessary or excessive information.

How Information Is Collected

89fb collects your information in the following ways:

• Directly Provided: Information you give us when creating an account, going through the verification process, or contacting our support team.
• Automatic Collection: Information collected automatically through cookies, log files, and similar technologies when you visit our website.
• Payment Processing: Information received from payment service providers during deposit and withdrawal transactions.
• From Third Parties: Information collected from approved third parties solely for fraud prevention or age verification purposes.

Purpose of Using Information

We use the collected information for the following purposes:

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To personalize bonuses, promotions, and services according to your preferences.
• To prevent fraudulent activity and unauthorized access.
• To verify your age and identity (21+ confirmation).
• To provide 24/7 customer support.
• To improve the platform and resolve technical issues.
• To comply with applicable laws and regulations.
• To ensure responsible gaming and detect at-risk behavior.

We obtain your consent before sending any marketing messages. You can opt out of marketing communications at any time.

Disclosure of Information & Third Parties

89fb does not sell your personal information to third parties. However, we may share information in the following limited circumstances:

• Service Provider Partners: Trusted partners handling payment processing (bKash, Nagad, Rocket, and banks), technology services, and security verification receive only the information needed to carry out their work.
• Legal Requirements: We are obligated to provide relevant information in response to a valid court order or a legitimate request from a regulatory authority.
• Fraud Prevention: With relevant authorities to assist in investigating money laundering or fraudulent activity.
• Business Changes: In the event of a company merger or acquisition, where the new owner will also be bound by this privacy policy.

All third parties we work with are held under strict data protection agreements. They may only use your information for the specified purpose and may not disclose it elsewhere.

Cookie Policy

The 89fb website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required to maintain your login session and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand and improve how the platform is used.
• Security Cookies: Used to detect fraudulent login attempts.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality.

Data Security Measures

89fb applies industry-standard security measures to keep your information safe:

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access Controls: Only authorized staff can view your information, and only for specific purposes.
• Regular Security Audits: Regular testing is conducted to identify and address security vulnerabilities on the platform.
• Two-Factor Authentication: An additional verification option is available to protect your account.
• Firewall & Intrusion Detection: Active protection measures to prevent unauthorized access.

However, no party can guarantee 100% security when transmitting data over the internet. We take every precaution, but we still advise you to keep your account password confidential.

Data Retention Period

We retain your personal information only for as long as necessary. We consider the following factors when determining the retention period:

• All information is retained while your account remains active.
• After an account is closed, certain information may be kept for the applicable period to meet legal and regulatory requirements.
• Records of financial transactions may be retained for an extended period as required by law.
• Security-related logs are kept for a limited time and then deleted.

Once the necessary period has ended, we securely delete your information or anonymize it so that you can no longer be identified.

Your Rights

You have the following rights regarding your personal information:

• Right to Know: You may request to know what information we hold about you.
• Right to Correct: You may ask us to correct any inaccuracies in your information.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Object: You may object to your information being used for marketing purposes.
• Data Portability: You may receive a copy of your personal information in a structured digital format.
• Withdrawal of Consent: Where processing of your information relies on your consent, you may withdraw that consent at any time.

To exercise these rights, contact our support team. We will review your request in a timely manner.

Privacy of Minors

89fb strictly does not provide services to anyone under the age of 21. We do not knowingly collect any personal information from minors. Through our account verification process, we ensure that only individuals of eligible age can access the platform.

If we are informed that a minor's information has been collected, we will immediately close that account and delete all associated information.

International Data Transfers

To operate our services, your information may be processed on servers located in various countries. However, regardless of where your information is processed, the protections in this privacy policy always apply.

We ensure that appropriate legal safeguards are in place for international data transfers, such as data processing agreements and standard contractual clauses.

Responsible Gaming & Use of Information

89fb is committed to responsible gaming. To that end, we analyze information about your gaming behavior in order to:

• Identify problematic gaming patterns at an early stage.
• Facilitate self-exclusion or limit-setting options.
• Connect you with the support and resources you may need.

This information is used solely for your protection and is never shared with advertisers or third parties. To learn more about responsible gaming, please read our Responsible Gaming page.

Policy Changes

We may update this privacy policy in response to changes in technology, law, or business practices. For any significant changes:

• We will display a prominent notice on the website.
• Registered users will be notified by email.
• The date of the change will be noted at the top of this page.

If you continue using 89fb after a change, it will be assumed that you have accepted the updated policy. If you object to any change, please contact our support team.

Links to Other Websites

Our platform does not contain links to other websites. We only link between our own pages. All your gaming, betting, and financial activity takes place within 89fb's secure environment.